Clients

Sheridan is one of the leading providers of healthcare solutions for anaesthesiology and other specialties to physicians, hospitals and outpatient centers. Physician led and managed, Sheridan provides comprehensive hospital-based clinical and management solutions for anaesthesia outsourcing and other specialty areas including emergency medicine, women's and children's and radiology

Challenges: The manual process of Appeals and Refund resulted in delayed / missing deadlines. Sheridan approached another company to automate the process but the said company could not abide to their delivery promise. With a very limited budget and short timelines, Infologitech took over the task, completed the process automation and Integration with partners to the satisfaction of Sheridan.

Services: Custom Application Development

Solution: Re-Engineering the Payment Posting and Reimbursement modules, Developing Appeals Management and Refund Process, Implementing ICD 10 support, ANSI Management module were some important deliverables which formed the part of the Solution. Infologitech resources from its verticals of project development were pooled in to achieve this. This resulted in timely completion of project and there by improved productivity to the customer.

Results

• Removal of the manual processing of Appeals management and Refund process.
• Reduction in the time taken to file Notice of Appeals
• Reinforcing Leadership’s confidence on IT team by delivering on-time and within budget.
• Resource Optimization by developing customizable Business rules
• Removal of the Payment variances by configuring batch Jobs.
• Remodelling the process to configure payment posters with flexibility to categorize codes.

Aviva Investors is an asset management company and part of Aviva group managing equities, fixed income, investments solutions, multi-asset, and property investments for clients.

Challenges: The IT team on Dodd Frank OTC Clearing, Dodd Frank OTC Derivative and Trade Aggregation projects was working without a Quality Assurance process. This led to the development team having to deal with a lot of rework and the Business users having to deal with a large amount of bugs / issues seeping into the releases. The IT team could not plan for future changes to the Business as the development team was always on the process of fixing the bugs / issues which were stopping the Business users from working on their applications.

Services: Quality Assurance Services

Solution: Defined QA process which was suitable to the project needs and made the entire IT team adhere to the process. The QA team provided the plan for builds and no. of releases for each build which could optimize the build quality. The QA experts from Infologitech could provide their expertise to create a more formalized Project Plan and helped the IT team produce excellent quality products.

Results

• High quality releases.
• Helped the development team with minimal rework.
• Happy business users because of no or very few defects.
• Healthier planning of builds.
• Huge savings on efforts of development team and Business users.
• Handling of day-to-day Business changes as per market needs made easy.